Below is some helpful information for shoppers to know about shopping at Liquor Boy.
Do shoppers need to ask for tax exemption?
No, Liquor Boy orders are not tax-exempt.
Will shoppers need to bag items checkout?
No, a store associate will bag the items.
Can items be returned?
Items should be returned to the original purchase store if the member is unresponsive or unable to produce a valid ID.
Note: Liquor Boy has the right to accept or refuse returns for any items.
To complete a return for a Liquor Boy order:
- Present the original receipt and your Shipt card at Customer Support.
- Write the order number on the receipt and take a picture of it after the store attendant has completed the return
- Email the picture to support@shipt.com
What should shoppers do if a member has an issue with their order from Liquor Boy?
Politely apologize to the member and suggest that they contact Shipt Support via live chat, support@shipt.com, or (205) 502-2500 to get assistance with the issue — the support team will be happy to help!
If you're interested in alcohol delivery, you can find the Alcohol Delivery Certification course for your state here.